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| . | If you booked your Circle Island Tour with a third-party company and not with us directly then they might send you an incorrect automated reminder in which they just list your pickup time same as the tour departure time and your meeting point as your place of stay. PLEASE IGNORE THOSE AUTOMATED MESSAGES AND INSTEAD, SCROLL DOWN TO SEE ALL YOUR CUSTOMIZED INSTRUCTIONS FROM US, YOUR ACTUAL TOUR PROVIDER: |
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7:00AM *We will pick you up at the Hilton Hawaiian Village's "Grand Islander bus depot" **The bus parking area is on the GROUND FLOOR, the street level! The hotel has their own bus depot under the Grand Islander tower building,on the corner of Kalia Road and Paoa Place, it is not the same as the public bus stop on Kalia Road! Pass the public bus stop and then go through the cream-colored gate on your right to the hotel's own bus depot lobby. Please scroll down for more images of your pickup location and information about what to bring, etc |
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**HELPFUL TIPS AND INSTRUCTIONS FOR YOUR TOUR PICKUP! Please KEEP YOUR CELLPHONE ON during the pickup process so we can assist you connecting with your driver if needed. Please be on time, because the bus is on a schedule and we would not want you to miss your day of fun! :) Our vehicle's description: Look for a vehicle with our name ('Oahu Nature Tours') shown on its digital display. Please make sure you arrive to your meeting point on time and be ready to board your vehicle at the stated pick-up time but allow 2-3 minutes for our driver to arrive due to occasional traffic delays outside of our control. Please standby during this window period if necessary and do not leave your assigned pickup location. Additional Instructions for the Ultimate Circle Island Adventure with Waimea Waterfall: - *Age limit is minimum 3 years old for this tour! - Please bring a rain poncho or rain gear, in case of precipitation. - Please remember to bring bottled water - Please remember to have breakfast before your tour as eating and food items are not allowed on the buses when boarding and/or during the tour. - Wear comfortable walking shoes, you'll walk 1.5 miles round-trip on a paved path in the arboretum. - Due to the length of this circle island tour please make sure you allow for a comfortable return time to Waikiki. - Drop-off in Waikiki is also included. You will be dropped off at the same location where we picked you up. - *Drop-offs might be a half an hour later than scheduled, due to traffic delays or other unforeseeable circumstances. Out of the eight pickup locations we offer in Waikiki, the meeting point we have assigned for you above is the closest to the hotel or residence that you have indicated in your reservation as your place of stay but if you have any questions about your pickup time or location, you are welcome to email us at reservations@oahunaturetours.com *Please note that our offices are closed on weekends but you can contact us Monday-Friday anytime between 6:45am- 5:00pm. Cancellation Policy: For parties of 1-6 guests: a minimum of 24-hour notice is required prior to departure time for changing, re-scheduling or cancelling your activity. Tours cancelled or rescheduled within the last 24 hours are non-refundable. For parties of 7 or more guests: a minimum of 7-days notice is required prior to departure time for changing, rescheduling or cancelling your activity. Tours cancelled or rescheduled within 7 days prior to your departure time are non-refundable. Because our guests sometimes experience travel emergencies and sickness, please consider buying travel insurance before your trip that covers airfare, hotels and activities. In the event that you might have to cancel a tour with us that is inside of our no-refund period, you could still seek reimbursement from your travel insurance policy. Thank you and enjoy your adventure! :) If you have any questions, please email us at reservations@oahunaturetours.com |
 Arriving from Kalia Road, walk through this gate to the hotel's own bus-depot lobby...       |